JBL Bluetooth Speaker Charge 5 - Gray

Overview

JBL is a popular brand for home music aficionados, its brand is based on its role powering the sound of the world’s top musicians, athletes, and venues for more than seven decades. That said, JBL has a down-to-earth customer experience that focuses on helping people find the information they need about each product as well as complete support and specifications. An active Youtube and online community provide an array of answers to questions about its products. The love of music and appreciation for sound quality spans all age and demographic groups, bound only by one’s financial means or living situation, so the usual demographic rules do not apply to the JBL brand. While the obvious customer for JBL’s brand is in the higher income, people of all means make a stretch for brands they love. JBL has an active co-marketing strategy including programs with the Hard Rock Cafe the New York Yankees, Grammy’s and a Brand Ambassador program that includes an eclectic collection of leaders across the music, entertainment, arts and sports spectrum. Speakers, portable Bluetooth, home, party, smart, kids, car audio, marine, and professional; Headphones, wireless, in ear, over ear, sports, noise-cancelling, kids. JBL also has a complete line for professionals and venues. JBL serves the consumer home and professional market. The professional market includes studios, installed/tour/portable sound, cars, music production, DJ, cinema markets, etc

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@rptech.ae. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@rptech.ae.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.